CheckRed – Privacy Policy


It is important to us that our customers and their personnel understand how we collect, use, and share their Personal Data (as defined below) and what control they have over their Personal Data. This Privacy Policy is meant to explain these activities. If you have any questions or want to contact us for any reason, feel free to reach out to us at the Contact Information provided at the end of this Privacy Policy.

When we use the terms “CheckRed“, “us“, “we“, or “our“, we mean CheckRed LLC and when we use the term “you“, we mean the person visiting our website (“Site“), a representative of one of our customers (“Customers“) or potential Customers or anyone using the CheckRed cloud services security solution (“Solution“) on behalf of one of our Customers. “Services” means the services available through the Site and/or Solution.

If you are an individual located in the European Union (“EU Individual“), some additional terms and rights may apply to you, as detailed herein. Except as detailed in the section “Processing as a Processor”, CheckRed LLC. is the data controller in respect of the processing activities outlined in this Privacy Notice. Our office is at 2591 Dallas Parkway Suite 300, Frisco, TX 75034.

Personal Data” means any information that refers, is related to, or is associated with an identified or identifiable individual identifies or can be used to identify an individual (including, without limitation, names, signatures, date of birth, addresses, telephone numbers, e-mail addresses and other unique identifiers), or as otherwise may be defined by applicable law.

Processing as a Processor. We process certain data, including Personal Data relating to personnel of our Customers in the context of providing the Solution and Services to Customers, such as information about logs, audits, security settings and metadata within the Customer’s systems. We process this Personal Data in accordance with the relevant Customer’s instructions and the terms of any agreement and/or terms of service in place with each Customer. This processing includes provision of the Solution and the Services and improvement thereof. The applicable Customer serves as a data controller of such data and CheckRed serves as a data processor on its behalf. Personal Data processed by CheckRed as a processor will be retained by CheckRed in accordance with the relevant Customer’s instructions. If you have any questions about how your Personal Data is being processed, please contact the relevant data controller.

Privacy Notice Key Points

  • Personal Data We Collect, Uses and Legal Basis
  • Additional Uses
  • Sharing the Personal Data We Collect
  • International Transfer
  • Security
  • Your Rights
  • Data Retention
  • Cookies and Similar Technologies
  • Children
  • Changes to the Privacy Notice
  • Comments and Questions

Personal Data We Collect, Uses and Legal Basis

We collect a number of different types of Personal Data from and about you and use it for different purposes. The way you use the Site and Solution will impact what types of Personal Data we collect and how we use it. You are not legally required to provide us with any Personal Data, but if you decide not to, we may not be able to provide you with all or part of the Services.

1.1 Contact Information

When you contact us through the Site or otherwise, including to request a demo, we will collect Personal Data you provide, such as your name, email address, company name, country, and phone number, as well as the content of your inquiry. When you sign up for newsletters or email lists, we collect your email address.

Category of Personal Information and Specific Pieces Collected Categories of Sources from which Personal Information Collected Purposes for Collection / Use Categories of Third Parties to Which Disclosed

Personal information that includes your name, email address, company name, country, phone number, the content of your inquiry, IP address, cookies that identify account name, search terms, what kinds of products you view, type of browser, time zone, or other similar identifiers.

  • Directly from you when you contact us through the Site or otherwise, create an account, when you use our Solution or receive the Services, when you sign up for newsletters or email lists, and other activities where you submit personal information to us.
  • Cookies we collect from you through browsing the Site
  • To respond to your requests or inquiries and allow us to better service you in our responses
  • For marketing purposes to personalize your experience and to allow us to deliver the type of content, newsletters, product offerings or other material in which you are most interested
  • To register or maintain an account or subscribing to marketing emails from us
  • To analyze and improve our sales process.
  • To provide customer support
  • To improve our Site in order to better serve you
  • To ask for ratings, surveys, and reviews of services
  • To follow up with you after correspondence (live chat, email, or phone inquiries)
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
  • To prevent fraud, protect the security of and address problems with the Solution
  • Applicable Customers
  • Service Providers who provide website hosting services for our Site
  • Service providers who provide us with IT and system administrative services, data backup, security, storage services, and data analysis
  • Service providers who provide customer support services
  • Service providers who provide marketing services to us
  • Social media platforms used for advertising
  • In the case of any merger or sale of our company or assets, we may share your information with the other party as part of the transactions or negotiations
  • Enforcement agencies and authorities to comply with any law, regulation, subpoena, court order or other law enforcement related issues
  • Law enforcement if we believe in good faith that disclosure is appropriate to protect our or a third party’s rights, property or safety (including the enforcement of the Terms of Service or this Privacy Notice)
Internet or other electronic network activity information

This includes your operating system, browsing history, search history, and information regarding your interaction use of our Site or Solution. With your consent, we also collect your geolocation.

  • Directly from you
  • Cookies we collect from you through browsing the Site or using the Solution
  • To provide you with customized content, appropriate products, recommendations, and updates
  • To show you relevant ads while you are browsing the internet or using social media
  • To review usage and operations
  • To develop new products or services
  • To improve the Site, content, service set default options, and provide you with a better experience
  • To prevent fraud, maintain the safety, security and integrity of our property and Services, technology assets and business
  • To provide you with location-based services
  • Service providers who provide marketing services to us
  • Social media platforms used for advertising
Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
  • Directly from you
  • Cookies we collect from you through browsing the Site
  • To provide you with appropriate products, recommendations, and updates
  • To show you relevant ads while you are browsing the internet or using social media
  • To improve the Site, set default options, and provide you with a better experience
  • To maintain the safety, security and integrity of our property and Services, technology assets and business
  • To improve the Site, content, service set default options, and provide you with a better experience
  • To prevent fraud, maintain the safety, security and integrity of our property and Services, technology assets and business
  • To provide you with location-based services
  • Service providers who provide marketing services to us

2.  Analytics

2.1  Third Party Tools

We want to understand how people use our Site and Solution so that we can make improvements, understand user needs, and tailor our Services for users. To do this, we use certain third-party analytics tools that help us gather and compile statistical information. The information we collect is anonymous and aggregated and it can’t be linked to any Personal Data. We may choose to share this anonymous information with our business partners. One of the third-party analytics tools we use is “Google Analytics”. We also use the anonymous and aggregated information to publish research on current trends in the field.

2.2  Do Not Track

We do not currently have the technology to automatically respond to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms. If you are a California resident who wishes to delete your personal information, please see the instructions for submitting such requests, below.
Third parties, such as Google Analytics, may collect data that relates to you on our websites, across time, and over other websites. Third parties’ responsiveness to do-not-track signals is governed by their privacy policies. You also may limit certain tracking by disabling cookies in your web browser. For more information on Do Not Track, please visit https://allaboutdnt.com/.

3.  Cookies

3.1 Cookies are tiny files downloaded to your device that allow us and our third-party partners to collect certain information about your interactions with our email communications, websites and other online services, and that improve your experience. We and our third-party partners and providers may also use other, related technologies to collect this information, such as web beacons, pixel tags, embedded scripts, location-identifying technologies and logging technologies.‍ When visiting this Site, you will be notified of the use of and placement of cookies and will be asked to agree to placement of cookies.

3.2  How We Use Cookies

We use cookies and similar technologies for the purposes described below. The specific names and types of the cookies we use may change but they generally fall into one of the following categories:

  • Necessary: These cookies are necessary in order to allow the Site and Solution to work correctly. They enable you to access the Site and Solution, move around, and access different services, features, and tools. These cookies cannot be disabled.
  • Functionality: These cookies remember your settings and preferences and the choices you make (such as language or regional preferences) in order to help us personalize your experience and offer you enhanced functionality and content.
  • Security: These cookies can help us identify and prevent security risks. They may be used to store your session information to prevent others from changing your password without your login information.
  • Performance: These cookies can help us collect information to help us understand how you use our Site and/or Solution, for example whether you have viewed messages or specific pages and how long you spent on each page. This helps us improve the performance of our Site and/or Solution.
  • Analytics: These cookies collect information regarding your activity on our Site and/or Solution to help us learn more about which features are popular with our users and how our Site and/or Solution can be improved.
  • Advertising: These cookies are placed in order to deliver content, including ads relevant and meaningful to you and your interests. They may also be used to deliver targeted advertising or to limit the number of times you see an advertisement. This can help us track how efficient advertising campaigns are. Such cookies may track your browsing habits and activity when visiting our Site or Solution and those of third parties.

‍‍3.3 Third Party Cookies:

– Google Analytics / Google Ads / Captcha
– HubSpot
– LinkedIn
– Sentry
– Message Bird (Pusher and Sparkpost)

3.4  How to Adjust Your Preferences

You can adjust your preferences through your browser’s settings. You can configure your settings to refuse all cookies and you can delete existing cookies at any time. Note that some features may not work properly if cookies are disabled or removed.

4.  Direct Marketing

4.1  Emails

As described above, we may use Personal Data to let you know about our products and services that we believe will be of interest to you. If you are a registered user, if you have signed up for our newsletters, or if you have contacted us regarding our Services, we may send you newsletters or other informational materials through email. We try to limit direct marketing to a reasonable and proportionate level and only send you communications which we think may be of interest to you. You can ask us to stop sending promotional emails by following the “unsubscribe” link in any messages. Alternatively, you can Contact Us to request to unsubscribe.

Note that we may need to contact you about administrative or service-related issues as part of providing the Services to you. This is not direct marketing and even if you opt-out of direct marketing, you will continue to receive these messages.

4.2  Direct Marketing – Advertising

We may use cookies or similar technologies on our Site to deliver and track online advertising. You can change your browser setting in order to manage cookies, as described in the section “How to Adjust Your Preferences.” You can also change your device’s settings to prevent your device’s ad identifier being used for interest-based advertising, or you can reset your device’s ad identifier. Note that adjusting your settings doesn’t mean that you won’t receive ads, it just means that the ads that you do see will be less relevant to your interests

We may also use social plugins, such as the LinkedIn plugin, which will allow social media platforms to link Personal Data collected through our Site with Personal Data in your social media profile. This combined data may be used to serve you with advertising or customized content on the applicable social media platform. We recommend you routinely review the privacy notices and preference settings that are available to you on any social media platforms.

4.3  Opt Out

You can change your mind at any time about your election to receive marketing communications from us and/or having your Personal Data processed for direct marketing purposes. You can do so by Contacting Us through a link on the Site or by the Contact Information provided at the bottom of this Privacy Policy. We will process your request as soon as reasonably possible, however it may take a few days before the opt out is effective.

5.  International Transfer

When we share Personal Data with third parties as described above, these third parties may be located in countries other than your own. We will ensure that these third parties will be subject to written agreements ensuring the same level of privacy and data protection as set forth in this Privacy Notice. If you are an EU Individual, whenever we transfer your Personal Data to third parties that are not located in the European Economic Area (“EEA“) and when required under applicable law, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

5.1 We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection by the European Commission.

5.2 Where we use certain service providers not located in countries that have not been deemed to have an adequate level of protection, we may use specific contracts approved by the European Commission which are meant to give Personal Data the same protection it has in the EEA.

5.3 If you would like further information on the specific mechanism used by us when transferring your Personal Data out of the EEA, please Contact Us.

6.  Security

We have implemented and maintain appropriate technical and organization security measures designed to reduce the risk of accidental destruction, loss, disclosure, or access to Personal Data appropriate to the nature of such data.

6.1 Safeguards

We use physical, electronic, and procedural safeguards including secure servers, firewalls, antivirus, and SSL encryption of data both in transit and at rest, as detailed below.

6.2 Access Control

We limit access to Personal Data only to authorized personnel on a need-to-know basis of least privilege rules, we review permissions annually, and we revoke access immediately after employee termination.

6.3 Internal Policies

We maintain and regularly review and update our privacy related and information security policies.

6.4 Personnel

We require new employees and service providers to sign non-disclosure agreements according to applicable law and industry customary practice.

6.5 Encryption

We encrypt the data in transit and rest while processed on our systems using secure protocols both in transit and at rest.

6.6 Database Backup

Our databases are backed up on a periodic basis for certain data and are verified regularly. Backups are encrypted and stored within the production environment to preserve their confidentiality and integrity, are tested regularly to ensure availability, and are accessible only by authorized personnel.

6.7 However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its absolute security.

You are responsible for the security of the devices you use and for keeping your credentials protected.

7.  Your Rights – How to Access and Limit Our Use of Certain Personal Data

Subject to applicable law and certain exemptions, and in some cases dependent upon the processing activity, you have certain rights in relation to the Personal Data that we hold about you. With respect to data for which we are a processor, please contact the applicable controller (the Customer) directly. We reserve the right to ask for reasonable evidence to verify your identity before we comply with any of your requests.

7.1 Right of Access

You have a right to know what Personal Data we collect about you. Subject to applicable law, we may charge a fee for providing this information. If we are not able to provide you with all of the information you request, we will do our best to explain why.

7.2 Right to Data Portability

If you are an EU Individual and processing is based on your consent or performance of a contract with you and is being carried out by automated means, you may be entitled to (request that we) provide a copy of the Personal Data you provided in a structured, commonly-used, and machine-readable format.

7.3 Right to Correct Personal Data

Subject to certain limitations, you may request that we update, complete, correct, or delete inaccurate, incomplete, or outdated Personal Data.

7.4 Deletion of Personal Data (“Right to Be Forgotten”)

If you are an EU Individual, you have a right to request that we delete your Personal Data if either: (i) it is no longer needed for the purpose for which it was collected, (ii) our processing was based on your consent, which you have withdrawn, (iii) you have exercised your Right to Object (see below), (iv) processing was unlawful, or (iv) deletion is required for compliance with a legal obligation. To ensure that we do not collect any additional Personal Data, you should terminate your account and clear our cookies from devices where you have visited our Site or Solution. We may retain certain Personal Data following such request as permitted by applicable law.

7.5 Right to Restrict Processing

If you are an EU Individual, you can ask us to limit the processing of your Personal Data if either: (i) you contested its accuracy and want us to limit processing until this is verified; (ii) processing is unlawful, but you do not want us to erase the Personal Data; (iii) it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise, or defend of a legal claim; (iv) you have exercised your Right to Object (below) and we are in the process of verifying our legitimate basis for processing.

7.6 Right to Object

If you are an EU Individual, you can object to any processing of your Personal Data which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

7.7 Withdrawal of Consent

You may withdraw your consent in connection with any processing of your Personal Data based on a previously granted consent. This will not affect the lawfulness of any processing prior to such withdrawal.

7.8 Right to Lodge a Complaint with Your Local Supervisory Authority

If you are an EU Individual, you may have the right to submit a complaint to the relevant supervisory data protection authority if you have any concerns about how we are processing your Personal Data, though we ask that as a courtesy you please attempt to resolve any issues with us first.

8.  Data Retention

8.1 Subject to applicable law, we retain Personal Data as necessary for the purposes set forth above. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized access, the purposes for which it was collected, and applicable legal requirements. We may delete information without notice to you once we deem it is no longer necessary for these purposes. Retention by any of our service providers may vary in accordance with their policies.

8.2 In some circumstances, we may store your Personal Data for longer periods of time, such as where we are required to do so according to legal, regulatory, tax, audit, accounting requirements and so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

8.3 Please Contact Us if you would like details regarding the retention periods for different types of your Personal Data.

9.  Children

We do not knowingly collect Personal Data from children under the age of sixteen (16). In the event that you become aware that an individual under the age of sixteen (16) has enrolled without parental permission, please advise us immediately.

10.  Changes to the Privacy Notice

We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. It is your obligation to periodically review this Privacy Policy to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our Site or via email.

11.  Contact Information

If you have any comments or questions if you wish to exercise any of your legal rights, you can contact us as follows:

11.1  By email: The easiest way to contact us is by emailing [email protected].

11.2  Through the Site: You can also contact us through the Contact Us form on the Site.



‍Welcome to CheckRed (“we,” “us,” or “our”). This Cookie Policy explains how we use cookies and similar tracking technologies on our website to enhance your browsing experience. By accessing and using our website, you consent to the use of cookies as described in this Policy.

2. Types of Cookies We Use

2.1. Necessary Cookies

‍We employ necessary cookies to ensure the smooth functioning of our website and to provide you with the best possible user experience. These essential cookies enable you to access and navigate our website and utilize its features. For example, they recognize when you have logged in to access exclusive content.

2.2. Functionality Cookies

‍Functionality cookies allow us to customize the operation of our website based on your preferences. By remembering your choices, these cookies enhance your future visits, making the site more tailored to your individual needs.

2.3. Analytical Cookies

‍To improve our services and understand how visitors interact with our website, we utilize analytical cookies in conjunction with third-party services. These cookies gather aggregated data for statistical purposes and do not contain any personal information, such as names or email addresses. The insights gained from analytical cookies enable us to enhance your overall user experience.

2.4. Marketing Cookies

‍Marketing cookies are used to track visitors across websites, enabling us to display engaging and relevant advertisements to individual users. This makes our ads more valuable for publishers and third-party advertisers. Additionally, these cookies may be used in conjunction with email marketing services, allowing us to target visitors through email campaigns.

2.5. Security Cookies

‍Security cookies play a crucial role in identifying and preventing security risks. They may store your session information to prevent unauthorized changes to your password without requiring your login information.

2.6. Performance Cookies

‍Performance cookies assist us in collecting information that helps us understand how you use our Site and/or Solution. For instance, they may track whether you have viewed messages or specific pages and the duration spent on each page. This data aids in improving the performance of our Site and/or Solution, enhancing your overall experience.

Managing and Deleting Cookies

‍You have the ability to manage or delete cookies by adjusting your browser settings. However, please note that disabling cookies may impact the functionality and performance of our website. For more detailed instructions on managing cookies across various browsers and devices, please visit www.internetcookies.org.

Changes to this Policy

‍We may update this Cookie Policy from time to time. Any revisions will be posted on this page, and the revised Policy will take effect immediately upon posting.

Contact Us

‍If you have any questions or concerns regarding this Cookie Policy, please contact us at [email protected].

Please note that this Cookie Policy should be read in conjunction with our End User License Agreement (EULA) and Privacy Policy, which provide further information on how we collect, use, and safeguard your personal information.